Tuesday, April 14, 2026

MICROWAVE WAS ALWAYS A FOUR-LETTER WORD TO ME

 

The other night, I swear I saw my late husband’s urn shaking a bit, probably because I did something that made him roll over in his ashes.

I bought a new microwave.

Let me explain…

The first 20 years of my marriage were spent with my husband asking (which eventually led to begging) me to buy a microwave oven, to which my response usually was something like, “Over my dead body!” 

But my refusal wasn't without a good reason. The first time I ever saw a microwave oven, back in the early 1970s, it was in the form of something called a Radarange, a monstrosity of an appliance that stood in the lunchroom at the place where I worked. And posted all around that Radarange were signs with big red letters that cautioned people who had pacemakers not to go near it.

Concerned, one day I asked the custodian what would happen if someone with a pacemaker accidentally did go near it.

He shrugged. “I’m not sure. But I do know it cooks food from the inside out, unlike regular ovens that cook from the outside in, so maybe pacemakers would attract a signal from it that would cause it to roast their internal organs.”

That image stuck with me for many years. And even though I didn’t have a pacemaker to worry about, I stopped eating in the lunchroom, just to be safe.

My husband was persistent, however.

“Think of how great it would be to pick up some fast food on the way home and not have to eat it all cold and dried out anymore,” he would say. “A microwave would make it taste as hot and as fresh as if it were just served.”

“If you want your fast food to taste hot and fresh,” I’d answer, “then just eat it in the car instead of bringing it home.”

“What have you got against microwaves anyway?” he’d ask.

“Radiation! You can’t tell me that radiation is good for you.”

That’s when he usually would roll his eyes and say, “Oh, you’re just being ridiculous. Microwaves are perfectly safe. We have one at work and I use it every day.”

“Well, then just don’t come running to me when you grow a third eyeball in the back of your head!”

Still, he never passed up an opportunity to try to convince me. And I have to confess he nearly did sway me to join the Dark Side when he used my love of baked potatoes for ammunition during one particularly hot summer night.

“Did you know you can bake potatoes in a microwave oven in only 10 minutes?” he pointed out as I stood sweating near the kitchen stove, waiting for my potatoes to bake. “And you won’t be heating up the whole house in the process. Imagine having a nice, fluffy baked potato, perfectly cooked, in only a fraction of the time it usually takes?”

He’d actually managed to pique my interest enough to the point where I was on the verge of finally surrendering and agreeing to buy a microwave.

But that was when I happened to see a magazine advertisement for a gadget called a microwave radiation-leak detector.

“That does it!” I said, thrusting the ad at my husband. “If microwaves are so safe, why would this company be advertising something that detects radiation leaks in them? No way would I risk having anything like that in my house! So don’t ever mention it again. You’ll thank me for it someday!”

For the most part, he did stop mentioning it after that, other than an occasional comment about how soggy, cold pizza miraculously could be resurrected into a crisp, hot and fresh-tasting delicacy in a microwave.

Then something happened that was totally unexpected on the night before our 24th wedding anniversary. There was a knock at the door and in walked the couple who lived across the road. They were carrying a huge box with a big red bow on the top.

“Happy anniversary!” they shouted in unison. “We brought you a gift!”

The gift turned out to be a microwave oven…a really expensive, state-of-the-art model.

I immediately became suspicious, especially since they’d never even sent us an anniversary card in the past, never mind bought us a gift. I narrowed my eyes at my husband. I wouldn’t have put it past to him to buy a microwave and then bribe the neighbors to pretend they’d done it, so I wouldn’t be so likely to reject it.

“I swear,” he said with a laugh, reading my thoughts and holding up his hands in protest, “I had nothing to do with it! It was just coincidence!” He then rushed out to the kitchen to clear a space on the counter for his new toy. If there had been firecrackers in his slippers, he couldn’t have moved faster.

At first, I kept my distance from the microwave. Every time I heard the whirring sound of the turntable inside it, which was often (like 10 times a day), thanks to my husband, I’d run for cover in an attempt to protect myself from the millions of invisible radiation particles I felt certain were just waiting to fly at me and transform me into a mirror image of the Phantom of the Opera.

But my husband was just the opposite. He bought special microwave products like meals, popcorn, and even a bacon cooker, and used the microwave so often, I was afraid to look at our electric bill. He also purchased so much takeout food, just so he could reheat it in the microwave and see how it tasted, we could have opened our own restaurant.

The first time I finally caved in and used the microwave was when I wanted a baked potato on a hot summer day. Instead of running the conventional oven for over an hour and heating up the house, I shoved two potatoes into the microwave and pushed the “potato” button. They emerged looking like big black raisins.

“What the heck is it?” my husband asked, eyeing the potato when I plunked it down on his dinner plate that evening.

“It’s your delicious, fluffy, microwaved potato,” I said sweetly.

Over the years, I did use the microwave for small tasks, such as melting butter when I needed it for a recipe, or heating up a cup of water for tea. But I never cooked a meal in it, or, heaven forbid, meat or poultry, which never browned and came out gray in color whenever my husband attempted it.

Not exactly something that would whet my appetite.

After my husband passed away, so did the microwave shortly thereafter, probably because it was so lonely without him. I didn’t mourn its demise and vowed never to buy another one. But when I spotted a small one on sale for only $29 while shopping one day, I couldn’t resist.

It served me well until the day of the Great Popcorn Fire a few years later, which transformed it into a charcoal briquette inside. Again, I swore I’d never buy another one, but caved in yet again and splurged on a really cheap one on sale.

Two months ago, however, I noticed holes in it where it had severely rusted right through the protective paint on the interior metal. The online advice when I researched it was to get rid of the appliance because the all-important seal might be compromised (and require the aforementioned radiation-leak detector).

“Okay, I’m done!” I muttered after I lugged the microwave down to the basement and shoved it back into its original box, where I figured it probably would end up becoming a housing unit for the spiders. “I’m never buying another one. I can live without it.”

But as it turned out, I couldn’t. And I blamed my husband for ever introducing me to the contraption in the first place. So I hate to admit it, but I recently bought a new one. In my defense, it was a reputable brand-name model for a change, not some unknown brand like my previous one that rusted, Nuke-A-Meal.

And I won’t use it much, so I'm pretty certain it will outlive me.

I mean, yesterday I used it only to heat up a therapeutic neck wrap, thaw out a package of frozen biscuits, melt some margarine for my cookie batter, cook chicken scraps for the dogs, pop some corn for my crows (Edgar, Allan and Poe), reheat a bowl of the soup I made, and boil a few mugs of water.

Like I said, I will hardly use it at all.


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Sally Breslin is an award-winning syndicated humor columnist who has written regularly for newspapers and magazines all of her adult life. She is the author of several novels in a variety of genres, from humor and romance to science-fiction. Contact her at: sillysally@att.net.




 




Wednesday, April 8, 2026

THE OLDER I GET, THE LESS I ENJOY THE BEACH...(AND IT'S NOT BECAUSE I LOOK LIKE A GIANT PRUNE IN A SWIMSUIT)

 


Every time the weather warms up even just a few degrees, most of my friends immediately start talking about going to the beach.

When I was a teen, my friend Alice (who had her driver’s license and a brand new Mustang) and I hung out at the beach every chance we got. But as I grew older, the seashore began to progressively lose its appeal to me.

It’s not that I don’t like the ocean or a cool sea breeze, especially on a hot summer day. It’s just that at times, it’s pretty difficult to find either one at New Hampshire’s public beaches. The last time I went to Hampton, the beach was so crowded, it made Times Square on New Year’s Eve look like an intimate gathering.

I remember how my husband and I, after driving around for an hour just to find a parking spot, then had to search for another hour before we finally located a postage-stamp sized space on the sand and wedged our towels into it. I sat down and began to rub sunscreen on my right leg, which wasn’t easy, considering I had only about an inch of elbow room. Then, as I applied the lotion to my other leg, I suddenly realized I couldn't feel anything...my leg had gone completely numb.

“Ohmigod!” I cried out to my husband. “I’ve lost the feeling in my leg!”

“That’s MY leg you’re rubbing!” he said.

“Thank goodness!”  I breathed. “I thought I needed a shave.”

Eating also was a challenge on the crowded beach. One time, just as I unwrapped a tuna sandwich, a bunch of kids came running by and kicked up sand all over it. When I grumbled about it to the friend I was with, she laughed and said, “Well, now you have a genuine SAND-wich!”

Nobody likes a smart aleck. 

Swimming never was my favorite pastime at Hampton Beach either. Let’s face it, the water there is so cold, anyone who stays in it for longer than five minutes runs the risk of having his or her body donated to a cryonics lab.  And the beach sand is so hot, only fire walkers can tolerate it. I always feared, after walking across it, that when I stuck my burning feet into the icy water, a huge cloud of steam would rise up like Old Faithful and temporarily blind me. 

I still have to laugh when the local meteorologists try to make the water sound inviting. “It’s a scorching 105 degrees out there today. But if you head on over to Hampton Beach, you can enjoy a water temperature that's a refreshing 42 degrees!” 

Refreshing? For whom...walruses?

But by far, the worst part of the beach is the rotten-egg smell of the salt marshes at low tide. The first time my husband and I caught a whiff of one in the breeze, we didn’t know what it was. We ended up casting accusing glances at a group of people standing near us. 

“I’ll bet they went to one of those all-you-can-eat baked-bean suppers at the local church last night,” I muttered to my husband. 

The one thing I always did enjoy about the beach, however, was the roller coaster at Salisbury Beach.  Every time we went to Hampton, we took a side trip to Salisbury, just up the road a few miles, for the sole purpose of riding the coaster there. It was an old wooden monstrosity, so weather-beaten, it actually swayed and creaked whenever a strong breeze hit it.  And it wasn't uncommon to see a a few nails lying on the ground near it, where they probably had popped out of the decaying wood.  

Still, I loved it.

The part of the ride I enjoyed the most was when the coaster paused at the top of that first hill...just before it took the big vertical plunge. From that height, there was such an endless, breathtaking view of the ocean, I swear I actually could see Queen Elizabeth waving at us from her balcony at Buckingham Palace.

So I was devastated to return to Salisbury one summer, only to discover a flat, empty area where the coaster previously had stood. I was told it had been torn down to make room for a kiddies’ amusement park, but to this day, I still believe what really happened was the last nail holding the coaster together finally popped out one night and reduced it to a giant heap of rubble. 

For as long as I can remember, the one thing beaches always seem to have inspired is romance. I can’t count how many of the centerfolds in Playboy Magazine or the contestants on those dating shows on TV have listed “long walks on the beach” as one of their biggest turn-ons. 

I guess they’ve never taken a long walk by a salt marsh during low tide.

 

#   #   #


Sally Breslin is an award-winning syndicated humor columnist who has written regularly for newspapers and magazines all of her adult life. She is the author of several novels in a variety of genres, from humor and romance to science-fiction. Contact her at: sillysally@att.net.




 


Wednesday, April 1, 2026

MORE FROM MY COLLECTION OF HUMOROUS GOOFS, MISSPELLINGS, TYPOS AND MORE!

 

For many years now, I have been jotting down and collecting humorous typos, misspellings, goofs and bad sentence-structure (syntax) seen in newspaper headlines and articles, on store signs, in advertisements and more, that have made (and still make) me laugh.

Nowadays, with so many people posting online and dealing with the joys of “autocorrect” on their phones, I have a plethora of humorous goofs to choose from.

I haven’t shared any of these gems on here in about a year, so I thought I’d do that now. I can’t resist commenting on some (okay, all) of them, so I’ll add my personal thoughts and comments in parentheses.

 

MISTAKES SEEN ON SIGNS, ETC.

 

NO PARKING!  YOUR VEHICLE WILL BE TOAD!

(And if you kiss it, it might turn into a handsome prince!).


VIOLATORS WILL BE TOWED AND FIND $100!

(Not bad. I wouldn’t mind finding $100!).


ILLEGALLY PARKED VEHICLES WILL BE FINE.

(That’s a relief, because I’m currently parked in the fountain at the mall).


TODAY! GARAGE SAIL AT 221 CEDAR STREET.

(Better hurry over there before the wind picks up and the garage takes off on a cruise!).


NO SMOKING ALOUD!

(But it’s okay if you do it very quietly).


CAUTION! BARES SEEN IN THE AREA. DO NOT LEAVE FOOD IN YOUR CAR!

(Nothing worse than a bunch of hungry nudists!).


DECEMBER 14TH – BRING YOUR CHILD TO OUR ANNUAL HOLIDAY BREAKFAST WITH SATAN!

(But won’t that affect their standings on the naughty-or-nice list?).


HELP WANTED:  MANURE WOMAN TO WORK AS A NANNY THIS SUMMER.

(“Manure” woman? What kind of a nanny? A goat?).


In a fast-food restaurant’s restroom: EMPLOYEES MUST WASH THEIR HANDS BEFORE LIVING.

(Hand washing will resurrect the Walking Dead?).


In another restaurant’s restroom: IF THE TOILET KEEPS RUNNING, PLEASE GIGGLE THE HANDLE.

(I’m not sure I’d want to be overheard laughing while in a restroom stall).


In a small boutique: NO PUBIC RESTROOMS

(Funny how leaving out just one little letter can change the entire meaning of a word!).


In a local bakery: TRY OUR LEMON-BLUEBERRY MUFFINS, FRESHLY WARMED IN OUR OWEN.

(Poor Owen. I don’t think I’d want his job…or one of those muffins!).


In a supermarket produce department: HALF  PRICE TODAY!  CANT  ELOPE MELONS.

(How sad. I guess that means the melons will have to cancel their plans to be married by an Elvis impersonator in Las Vegas).


Typos seen in supermarket advertisements: $1.00 PER CAN – VAN CAMP’S PORN AND BEANS  and… THIS WEEK’S FEATURE IN OUR MEAT DEPARTMENT – BLACK ANUS GROUND BEEF.

(Eeeeyuuw!  And eeeyuuw again!).


In a supermarket bakery department: FOR SANITARY REASONS, PLEASE USE TONGUES WHEN SELECTING A PASTRY.

(Must be difficult to find a cupcake in that place that doesn’t already have all of the frosting licked off!).


At a popular donut shop that had only one employee working that day: SORRY FOR YOUR WEIGHT. PLEASE BE PATIENT.

(Yeah, it might take a while to burn off all of those extra pounds after eating too many cream-filled donuts).


And this wasn’t from a sign or an advertisement, but I had to share it. A woman on Facebook was describing the delicious “roast history” chicken she’d bought fresh and hot at a local supermarket.

All I can say is if that chicken had a “roast history,” then that means it was roasted more than once and couldn't possibly be "fresh" and hot.

That’s all for this time…but I’ll keep collecting more goofs to share with you in the future!

 

#   #   #

 Sally Breslin is an award-winning syndicated humor columnist who has written regularly for newspapers and magazines all of her adult life. She is the author of several novels in a variety of genres, from humor and romance to science-fiction. Contact her at: sillysally@att.net.




 


Tuesday, March 24, 2026

AT LAST, THE END OF THE INTERNET SAGA...BUT I THINK I COULD USE SOME VALIUM!


 

Finally…the rest of my Internet story!

I think.

After I practically set up camp in my driveway so I wouldn’t miss the UPS truck, the much-anticipated, new high-speed modem finally arrived. But instead of excitedly tearing the box open and immediately installing the device so I could get back online, I treated it as if it had just been retrieved from the septic tank.

The problem was, I wasn’t eager to go through all of the trouble of reading the instruction booklet and installing the modem, only to face yet another failure to get my Internet working again. Yes, I was being pessimistic, but after years of failing at just about everything I’ve had high hopes about, I had an excellent reason to be doubtful.

It was late at night before I finally gathered the courage to attempt to install the modem. Step by step, I carefully inserted cords and cables into the appropriate slots according to the instructions, then entered the designated key number, password and customer number to activate the machine. A graph with a horizontal blue line appeared on my laptop’s screen. It said that once the blue line made it halfway across to the 50-percent mark, to press the “next” key.

I was hopeful because I’d actually managed to get the graph on my laptop, which I felt meant I must have done something right. So I sat and waited for the line to move. And then I waited some more…and even more. Twenty minutes later, the line still was stuck on zero. A fish that had been out of water for 20 minutes had more movement than that blue line. The booklet also said the modem itself should display a blinking blue light while loading.

The light was white…and not blinking. Not even as much as a teeny flicker.

So I repeated the steps…six times.

The blue line never budged. And neither did the white light, which remained whiter than white.

The back page of the booklet listed a toll-free number to call if I had any problems or questions.

I stared at the number, refusing to call it, denying that I needed help. The modem had to work, I told myself. There was no other option.

An hour later, I finally surrendered and called. The technical-support guy walked me through every step I’d just been through about a dozen times. The too-familiar graph with the blue line appeared on my laptop’s screen once again.

“When the blue line reaches 50-percent, please let me know,” he said.

I chuckled under my breath as I thought, “Good luck with that, buddy! I hope you packed a lunch, because you’re going to need it.”

Five minutes later, he asked me how far the bar had moved.

“It’s still on zero,” I said, actually feeling somewhat pleased that he, a professional, also had failed. It made me feel like less of a dimwit who couldn’t follow directions.

“Oh...” he said, his tone already admitting defeat. "Then I will have to schedule a technician to come to your house to troubleshoot the problem.”

“When?” I asked, rolling my eyes.

Following a period of silence while he checked, he said, “Two weeks from tomorrow.”

“Two weeks! Are you serious?”

“Yes, Ma’am. Will you be available between 11 AM and 2 PM?”

No, because I’ll probably have died from stress by then!

I didn’t realize I’d groaned out loud instead of actually saying anything, until I heard the sound escape my lips.

“I apologize,” he said. “If there is a cancellation before then, I will let you know.”

I seriously doubted anyone would cancel. Heck, even if I were suffering from a severe attack of appendicitis on the day of my appointment, I wouldn’t cancel, mainly because I didn’t want to have to wait another month to get my Internet service back.

But to my surprise, three days later, an employee called and said a technician would be at my house that Thursday between 11 AM and 2 PM.

I wanted to feel excited and hopeful about getting my Internet back at long last, but once again, I wasn’t overflowing with optimism.

Nevertheless, I was ready and waiting at 11 AM on Thursday. The dogs were secured in the laundry room, the dust bunnies behind the sofa all had been vacuumed up, and I was fully dressed and groomed to a “presentable” level.

By 2:30, there still was no sign of the technician. That’s because, unbeknownst to me, my Internet provider had been sending me e-mails, telling me he was running late.

I couldn’t believe they actually were sending e-mails to a customer who had no Internet service. I mean, if I’d have been able to receive and read their e-mails, wouldn’t that indicate I didn’t need a service technician anymore?  Yeesh!

Finally, I guess they got tired of me not confirming their e-mails so they switched to phone calls. For all I knew, they probably also had tried texting me first, which would have been interesting, considering my phone is still an old-fashioned landline.

The first call I received, the employee asked me if I’d seen their technician yet.

“Nope, still no sign of him.”

“We’re trying to track him down,” she said. "He's not returning our calls."

The fact they couldn’t even find their repair guy did little to lift my spirits.

Their next call was at 4 PM. They had located him, they reported, and he was on his way…between 5:00 and 7:00 PM.

By then, I figured if there existed an award for customer patience, I’d be in the running for the top honors. Never had I dealt with a more confused, inept, poorly-coordinated business…and believe me, I’ve dealt with some real doozies over the years. 

At 6:45 PM, I received a call from a guy who said he was the manager of technical support. Not surprisingly, he apologized and said his guy wasn’t going to be able to make it after all because it was getting too dark, but he would be over at 8 AM on Saturday.

He actually wanted me to get up at the crack of dawn on a Saturday? That was just too much to ask of me. The word “patience” no longer existed in my vocabulary. But before I could open my mouth to respond, the manager said, “Your address looks familiar. Wasn’t someone already over there recently?”

“Yes, two weeks ago,” I said. “But he couldn’t figure out what was wrong.”

“That’s because he told me he wasn’t able to get up on your roof.”

That did it. I was through being “Mrs. Nice Guy.” And I wasn’t about to protect his employee who'd obviously lied to him.

“He certainly did get up on my roof…and he changed the transceiver on the dish! I should know – I held the ladder for him!”

And I was subjected to a full view of his butt crack in the process! 😂

The manager’s tone told me he wasn’t pleased. “Hmm, I see. Then I’ll personally be over on Saturday morning to take care of the problem myself.”

I didn’t know whether to thank him or to send him a sympathy card.

I actually doubted he would show up. And even if he did, I also doubted my Internet problem would be resolved when he left. But most of all, I wasn’t pleased I’d been placed in the middle of that awkward situation between him and his employee.

So, after getting up at 6:30 AM on Saturday so I could await his impending 8 AM arrival, by the time the clock struck 8:30, I was feeling angry enough to bend steel in my bare hands.

The manager made the mistake of showing up at that precise moment. He greeted me with a broad smile and a cheerful “Good morning!” when I opened the door.  I responded with only a grunt and a look that instantly could have frozen molten lava.

He set to work, checking the cable and modem behind the sofa, checking the cables outside, checking the cables in the basement. He used the app on his phone to test the signal, of which there was none. I just kept silent and sat watching TV the entire time.

When he mentioned to me he’d been working on satellite dishes for over 20 years, a small ray of hope dared to enter my brain. But I immediately dismissed it because it made me realize that if this guy couldn’t figure out the problem, then I definitely was doomed.

I finally broke my silence and told  him I was thinking about getting rid of the satellite dish and switching to Starlink, which was compact, cheaper, and had more than double the gigabytes I currently was getting.

He said I’d never "get rid" of the dish because his company didn’t remove them or even move them. They were there for life, he said, even if I switched to another provider. “That’s because to remove the dish would involve replacing shingles, etc. on the roof afterwards, and we don’t do that. We just need the transceiver back from the front of the dish, that’s all. The rest stays.”

So my house always will have dishes on the roof – permanent ornaments – one for the Internet and one for the TV, unless I want to climb up there and take them down myself. Somehow, I don’t think they will add any value to my property when I want to sell it.

The manager also told me my trees out back were growing too high and probably would be blocking the signal in another year or two. He just had to add that trees cost about $1,000 or more each to chop down.

And I have "only" eight acres of them.

A few minutes later he finally announced he’d found a gap in the cable and had repaired it. Sure enough, I turned on my laptop and my Internet service was back! Even better, the Internet speed test showed it was 56, higher than it ever had been. I had to pinch myself to make certain I hadn't dozed off, which, considering all of the sleep I'd lost getting up early and waiting for repairs, wouldn't have surprised me.

I later called the billing department to let them know I wasn’t about to pay for a month of service I never received. They were fine with that. I also asked them to reinstate my original monthly discounts that had been canceled, along with more gigabytes. They were fine with that, too. And they even threw in an extra $30 for my inconvenience.

I was satisfied, but I knew the real test would come when I saw how the new high-speed modem performed in bad weather. With the old modem, I always lost the signal during rain or snow, so I’d had to schedule my work days around the weather. Now, with the new state-of-the-art modem, I was anticipating a drastic change for the better.

Mother Nature must have heard me because the next night it both rained and snowed. Before the storms, I tested the Internet speed again. It was 55, still good.

Alas, during the snowstorm the speed plummeted to around 0.06. Sloths on sleeping pills were faster. I couldn’t even get into any websites at that speed. During the rain that followed, the speed rose to a whopping 2.

So all I have to say now is Monday is trash-pickup day here. If anyone is looking for a brand new, high-speed modem, check my trash container. I have a feeling it just might be sitting on top of it!


#   #   #

 Sally Breslin is an award-winning syndicated humor columnist who has written regularly for newspapers and magazines all of her adult life. She is the author of several novels in a variety of genres, from humor and romance to science-fiction. Contact her at: sillysally@att.net.




Monday, March 16, 2026

THE SAGA OF THE DEAD INTERNET CONTINUES...

 

Last week, I told you about the loss of my Internet and how, after a week of waiting, the technician from the satellite-dish company finally arrived to troubleshoot and hopefully restore it to working condition, mainly to save my hair…because I was tearing it out by the roots at that point

However, I just had received a voice mail from my Internet provider saying their technician wouldn’t be able to make it and the appointment would have to be rescheduled. So who, I wondered, was this guy standing on my doorstep? Some imposter trying to invade my home and steal my valuables, like my jewelry box filled with treasured pieces from Walmart’s couture collection?

So, as I eyed him suspiciously, I asked who he was.

He told me his name and said he actually worked for DirecTV, but he moonlighted for other satellite-dish providers, and had received a call to head to my house ASAP because it was an emergency.

It sounded plausible to me. Plus that, I was desperate. I probably would have allowed a guy wearing prison orange and carrying a toddler’s “my first tool-kit” to enter my house at that moment if I thought he could get my Internet working again.

The guy came inside, took one look at my modem and said, “That’s so old, I don’t even know how to check it out. The new ones, I just use an app and it tells me what’s wrong. Yours isn’t even Wi-fi, which means I’ll have to check it out manually.”

He emphasized the word “manually” as if he thought my modem contained some highly infectious disease. 

When he pulled out his phone and called his supervisor for instructions, I began to sense I might be in trouble.

He then used my laptop to punch in a bunch of stuff, pull up a chart and study it.  “You’re not getting a signal,” he said, frowning, as if he were telling me something I didn’t already know. “Is there a way for me to get out back so I can check out the dish?”

Actually, there really wasn’t…because I hadn’t shoveled the snow away from any of the gates leading out to the backyard. I’d already worked hard enough shoveling out the front, just so he could get into my house. Then I remembered the big overhead door at the back of the garage. My husband had insisted that the back door be as large as the front ones so he could buy a riding mower, tractor, bulldozer, or whatever, and drive it right out back into the yard. As far as I knew, the door had been used only once in 15 years.

So I led the guy out back through the garage. He stood outside in shin-deep snow and with his hands on his hips, gazed up at the satellite dish on the peak of the roof.

“No place to safely set my ladder down so I can climb up there,” he said, casting me a “why didn’t you shovel out every inch of snow surrounding your house, so no matter where I chose to put my ladder, I would be safe?” kind of look.

But I did recall the last time one of the technicians had been over and said he wasn’t allowed to climb on the roof unless he had a partner with him, for safety reasons. This guy, however, didn’t seem to care.

“I’ll get the ladder and see what I can do,” he said.

I stood there, praying he was insured. The roof still was buried under about eight inches of snow. Not a great place for him to go for a stroll. And this guy wasn’t exactly petite or possessed a svelte, gymnast’s sort of physique – more like a linebacker’s.

He returned with the ladder, put it up against the side of the house, and then set foot on the first rung. The ladder wobbled.

“I’ll hold it for you,” I immediately volunteered, mentally calculating when I’d last paid my homeowner’s insurance-premium.

When I moved in to hold the ladder and looked up, I was treated to a close-up view of a full moon. I’m talking about what’s more commonly known as “plumber’s crack” or “builder’s bum,” as his pants slid down to about mid-cheek as he climbed. I honestly had to bite my lip to keep from laughing…and involuntarily shaking the ladder.

Once he was up near the satellite dish, I noticed his legs were trembling…badly. It made me hold my breath and pray…a lot. He managed to change the transceiver on the front of the dish, then climbed back down. By then, I was pretty sure my hands were permanently frozen to the aluminum on the ladder.

Then back into the house we went to check the signal, of which there still was none.

He scratched his chin and looked thoughtful for a moment. “Let me check the cables,” he said.

At least those were at the front of the house…where I had shoveled.

Unfortunately, because I also have DirecTV, and a second satellite dish, there were cables merging everywhere. I wasn’t too concerned, however, because hadn’t this guy just said he worked for DirecTV? Certainly he’d know which cable was which, right?

Wrong.

As he pulled and jiggled four different cables, he asked me to go back inside and shout out to him when my TV went off.

Years seemed to pass before the guy finally admitted defeat, said he couldn’t figure out what was wrong and told me to call the company and request a new modem – a high-speed one with built-in Wi-fi. He said they would send over another technician to install it, and by then, the snow probably all would be melted, so things would be easier for him.

The fact he’d hinted that the spring thaw might arrive before the next technician did, didn’t exactly fill me with a burst of confidence about getting my Internet restored anytime soon. I got the distinct impression the modem wasn’t something the technicians routinely carried around with them in their repair trucks – which didn’t make a whole lot of sense, especially since this guy did bring a new transceiver with him. That would be like a plumber showing up with something like a fancy new toilet, but no plunger or snake.

But none of it really mattered anyway because the sad truth was I still was stuck with a non-working Internet.

In the blink of an eye, the guy was gone. He left the heavy overhead back-door in the garage wide open, as well as the front door to my house. He left my sofa, which contains two one-ton recliners, pulled away from the wall (the cable comes up from the basement through a hole cut in the floor behind the sofa, for reasons I’ve yet to figure out). He left tracks of wet snow, mud and road salt all over my floors and carpet, and even behind the sofa.

The guy obviously intended to give me a hernia.

I restored the house and garage to some semblance of order before I picked up the phone and called the satellite/Internet provider. To be honest, I’d rather have been getting my armpits waxed than making that phone call because I already knew what to expect…endless time spent listening to recorded music that sounded like something kindergarten students had learned to play on toy pianos, and then finally speaking to a technical-support person with such a heavy accent, I’d be lucky to decipher every fourth or fifth word.

I was right.

The guy who answered won the award for having the thickest Indian accent yet. Not only couldn’t I understand him, he seemed to have as much trouble understanding me. When he asked me to verify my phone number, he couldn’t comprehend what “zero” meant. So I tried just saying the letter O. That didn’t work either.

Finally, I just blurted out, “I need to order a new high-speed modem with built-in Wi-fi.”

He took a moment to look at my file, then said, “First, you have to cancel your appointment with us.”

I thought I’d misunderstood him, so I asked him to repeat it. He said the same thing.

“Um, I don’t have an appointment with you,” I said.

“Yes, this morning. You have to cancel it.”

“But I already had the appointment. The technician was here all morning and just left a few minutes ago.”

“No, no one reported to us that they went to your house.”

“Then how would I know I’m supposed to order a new modem?”

Once again, I wondered exactly who the guy was who’d come to my house.

“You must cancel the appointment,” the man on the phone once again emphasized.

By then, I was so confused, I felt as if I’d just entered the Twilight Zone.

“I don’t understand,” was all I said. Because, well, I didn’t.

He repeated the statement for the umpteenth time, his voice growing louder and with more emphatic enunciation (as if that would help). Clearly he was becoming irritated.

“I’m sorry, but I'm still confused,” I said. “You're not making any sense to me.”

My response was a dial tone.

It dawned on me he must have decided I had violated the company’s zero-tolerance policy regarding any rudeness toward its employees, which gave him the authority to end our call as abruptly as he saw fit. At that point, I was happy my two dogs were the only witnesses to the colorful language I was muttering.

Had I been a drinking woman, I’d have taken a big swig of something 100-proof to gather some liquid courage before I called the company again. Never had I dreaded anything more...especially if I ended up being connected to the same technical-support guy.

To my relief, a woman answered, and her accent was mild. She explained to me that canceling the appointment was just a formality so I wouldn’t be charged the $95 for the service call, mainly because the technician had failed to solve the problem with my Internet.

Sounded good to me. Now why couldn’t the guy who’d just hung on me have explained it that way?

She also said she would order the new modem for me.

“When will the technician be over to install it?” I asked.

“No one will be over to install it,” she said. “It will be delivered to you with instructions so you can install it yourself.”

Me? You want me to do it? Are you sure?”

“Yes, Ma'am. But first, you have to switch over to our higher-priced monthly package. Your new modem will require the updated package. And once you switch, none of your previous discounts will apply any longer.”

My mouth fell open. Three weeks earlier, I’d just negotiated with them to reduce my monthly bill from $86 to $60, while also allowing me 20-percent more gigabytes per month. And I was very proud of myself for that accomplishment. Now all of it was gone? I hadn’t even seen the lower price on my bill yet, it still was so fresh.

“That’s not fair,” I said, making sure my tone remained calm and even. “You promised me a loyalty discount and now you’re taking it away just because a piece of your equipment failed? I’m being punished for something beyond my control?”

Silence followed, which made me think I’d done it again. I’d, heaven forbid, spoken rudely to an employee.

But then she responded.

“I will approve another discount for you,” she said. “Call me back after you successfully have installed the modem and then I will activate the lower price. Until then, however, you still will have to pay the regular rate.”

I didn’t like the sound of that, especially the "successfully" installed part, considering my past experience with anything electronic. “How long will it take to receive the modem?” I dared to ask.

“A week to 10 days.”

I had to clench every muscle in my body to prevent myself from saying something that might cause her to hang up on me, such as “How would YOU like to wait another week to 10 days for YOUR Internet service to return? And I’m not going to pay you a cent! I haven’t had any service since February, so what are you charging me for? Air?”  But I kept silent.

And it nearly killed me.

So I have no choice now, other than to impatiently sit here and wait for the new modem to arrive. And all the while, I’ll be wondering just how badly I’m going to mess up the installation…and who will discover my body, tangled in a mass of cords and cables, lying on the floor...behind the sofa.

Next week, I’ll continue this saga...I hope!


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 Sally Breslin is an award-winning syndicated humor columnist who has written regularly for newspapers and magazines all of her adult life. She is the author of several novels in a variety of genres, from humor and romance to science-fiction. Contact her at: sillysally@att.net.