Tuesday, August 23, 2005

Computer facelift

There’s a show on TV called “10 Years Younger,” where a person is put into a soundproof glass box on a busy downtown sidewalk and the show’s host then asks passersby how old they think the person in the box is.

“Twenty-five!” someone will say.

“The woman in the box can’t hear you,” the host will point out.

“She can’t? Well, then, she looks 50! Talk about sun-damaged skin. She looks like an armadillo!”

The show then proceeds to spend a week transforming old Armadillo Face into something so ravishing, the next time she goes back into the box for public scrutiny, people guess she’s in junior high.

One of the magical tools they use on the show is some relatively new procedure called Thermage. Thermage, according to the show, is a facelift, but without any cutting, bruising or stitching. It uses radiofrequency to lift and tighten skin, renew facial contours and produce new collagen. Just one treatment keeps working for about six months, and then the results last for two to three years.

From the moment I saw the first woman on “10 Years Younger” emerge from her Thermage treatment looking as if she’d just taken a swan dive into the Fountain of Youth, I thought, “Quick! Get me some of that stuff!”

Every time I look in the mirror lately, I see another part of my face sagging. Not only have I officially entered the jowl generation, people keep telling me I look “drawn” (which basically translates into “jowly”).

So a couple weeks ago, I searched the Internet to find out who, if anyone, in New Hampshire performed Thermage. I found only one doctor. I rushed to dial his number before another jowl popped out.

The woman who answered the phone couldn’t have been nicer. She raved about the procedure and its results, then asked if I wanted to schedule a consultation with the doctor. I made the appointment for the middle of September. She recommended that I check out the doctor’s Web site for further information and for directions to the clinic.

I hung up the phone and smiled…until I checked out the Web site and read, “Thermage treatments begin at $2,500 for a small area.”

My heart stopped. Naïve person that I am, I’d expected the treatment to cost a couple hundred dollars. And what did they consider a small area? An eyebrow? A dimple? Half a frown line?

I canceled my consultation.

A few days later, I went to turn on my laptop computer and nothing happened. I checked the plug. It was plugged in. I checked the battery. It was properly inserted. The computer, however, was deader than dead.

Luckily, the computer still was under warranty, so I figured I’d just have it repaired and use my backup computer, another laptop, in the meantime. I dug out the other computer and turned it on. I couldn’t click on anything. The cursor just sat there, mocking me. I turned off the computer and turned it on again. It didn’t help.

So I had two dead computers…and no more backups.

I spent three hours on the phone with a computer technician who had me do everything but call an exorcist. Still nothing.

“Want me to find a priest and have him administer the last rites?” I joked.

“No, ma’am,” the technician said seriously. The man had all the personality of a cantaloupe.

“Do you use the laptop on your lap?” he asked.

“Well, yes…that’s why it’s called a laptop, isn’t it?”

“No, ma’am. It’s called a notebook now. You can ruin a laptop computer if you use it on your lap because it can’t get proper ventilation. You should use it on a table.”

“But doesn’t that defeat the whole purpose of having a laptop?”

“Notebook,” he corrected.

Finally, he admitted defeat and told me to bring in both computers for repair.

“Ten days to two weeks,” the technician at the store said when I asked him how long I would be computerless.

My eyes widened. “I can’t go without a computer for that long! I need it for work! I need it for…everything!”

“We have a nice little notebook computer on sale this week,” he said. “It’s a real steal.”

Before I knew what was happening, I was buying a computer. Sure, it was on sale, but after I added the service contract and all of the accessories, I was over $1,000 poorer.

For what I spent on that dumb computer, I could have had half a Thermage treatment…at least one jowl lifted. Now, I am doomed to look like a basset hound.

But at least I’ll eventually end up with three working computers…and I can use them to go to the Thermage Web site so I can mutter at all of the “before” and “after” photos of women who have had the procedure done.